I pride myself on having great customer service. I will get back to my customers within 1 day with any problems or questions you have. I will also go the extra mile making sure you or your recipient gets my products on time and is satisfied. Here are some examples of satisfied customers. Let me know what I can do to make you part of the satisfied family.
Thank you for personally delivering my pen so I could get it to my husband for his Birthday! He loved the darker wood just like you said.           
I received the pen yesterday and couldn't be more pleased.  It turned out great!  I'm sure that my husband will like it.  Thank you for for your extra efforts in getting this done by Christmas.  Have a wonderful Christmas and a very happy new year!    

Just wanted to say I love the pen I bought at the show last weekend. I showed some co-workers today and you can be sure you will have more orders coming your way!                      
Good Morning Paul,
Thanks so much!!  I have to confess I was getting a little nervous but I knew you'd make it on time.  I'll be sure to tell all of our friends about your pens.  Have a happy holiday and thanks again for all your special attention.

Hi Paul,
I purchased a pen about two years ago that I had given to my boyfriend. He absolutely loved the pen and used it for all of his business meetings which involve a great deal of international travel.
This past weekend his briefcase was stolen in Brussels, Belgium. Of all of the contents that were lost what he is most upset over is the pen I gave him.
I'm hoping I can get a similar replacement for him. Would you please give me a call to see if we can arrange to have a new one made?
Best regards,

Hi Paul!
They looked great! I gave them to my client/friend on Monday and he loved them. He doesn’t even want to use them but, put them in a display in his office. 
Thank you and you will hear from me again,

Thanks again for the pen, my wife  loved the inlay and appreciated how much work you put into it! She can't wait to show everyone at work and I know you will get some new customers,
Fancy Jon

Hey Paul: The pen gets more and more beautiful everyday. Thank you!